how to unite business processes not merge businesses
My friend and I had a common business, but we decided that it was time to disconnect, we will still be partners, is it possible to somehow combine our programs in certain areas, that is, so that our employees work online and not distract each other on trivial issues?
I would like to join your discussion topic. In fact, I would like to say that you will be able to combine business processes if you start using the right tools and resources for this. By the way, I would also like to say that I recently found a cool solution for the development of my startup. For example, my friend advised me this site https://www.lanteria.com/hr-cloud-software where everyone can learn about cloud software for human resources management and perform many functions. This is quite convenient.
If you have your own business, I recommend you to look into making it easier to take phone calls https://bmmagazine.co.uk/business/a-complete-guide-to-interactive-voice-response/. It will save yours and your call center staff time. IVR has already become a nice trend, since all popular companies are installing such systems.